Introduction
In the rapidly growing food and beverage industry, apprenticeship opportunities serve as a significant steppingstone for young individuals aspiring to build a successful career in retail and customer service. One such promising opportunity is the Apprentice position at Starbucks India, a role that not only provides hands-on experience in a global brand but also instills professional values, customer engagement skills, and teamwork abilities. In today’s job market, where skill-based hiring is gaining traction, apprenticeship roles like this have become increasingly valuable for students and freshers alike.
Starbucks, known globally for its coffee and community-centric environment, offers a structured, meaningful learning experience through its apprenticeship program. Designed with both training and certification, this role supports individuals at the beginning of their professional journey and fosters long-term growth in the service industry.
Job Description
We are looking for an enthusiastic and motivated Apprentice to join our Starbucks team in Guwahati. As an apprentice, you will undergo a comprehensive 12-month paid program combining on-the-job training with theoretical learning to equip you with key retail and customer service skills.
In this role, you will:
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Deliver legendary customer service by consistently providing quality beverages and products in a clean and welcoming store environment
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Learn to create the renowned Starbucks Experience for customers through prompt, friendly, and personalized service
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Maintain store cleanliness, product stock, and follow hygiene protocols as per Starbucks standards
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Participate in on-the-job training under the mentorship of experienced Starbucks partners
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Demonstrate positive behaviors and attitudes aligned with TATA Starbucks guiding principles
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Successfully complete periodic assessments and apply learning to real-world customer interactions
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Support team activities and contribute towards a positive work culture in the store
For more details about Starbucks’ global career programs, you can visit their official careers page.
Qualifications
Required:
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Students currently pursuing 11th grade or have passed 10th grade (Secondary level education)
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Must be at least 16 years of age
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Possession of a valid Aadhar Card (National ID)
Preferred:
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A genuine interest in learning customer service and retail operations
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Willingness to work in a fast-paced team environment
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Basic communication skills in English and local language
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Positive attitude and eagerness to work with people
You can refer to the National Apprenticeship Promotion Scheme (NAPS) for more government-approved training programs in India.
Industry Trends
The retail and food service industry in India is witnessing significant growth, driven by increasing consumer demand, urbanization, and global brand expansion. Brands like Starbucks have introduced structured apprenticeship programs that align with government initiatives like the Skill India Mission.
Trends shaping this role include:
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Emphasis on customer experience as a brand differentiator
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Rise of experiential retail environments
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Use of digital tools for customer engagement and internal training
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Shift towards skill-based hiring and youth employment
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Recognition of apprenticeships as formal career entry points
To explore more about retail industry trends, check this report by PwC India.
Career Growth and Opportunities
Apprentices who successfully complete the program can look forward to exciting growth prospects within Starbucks or the broader retail sector. Post-apprenticeship, candidates may be considered for permanent roles such as:
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Barista
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Shift Supervisor
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Store Manager Trainee
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Customer Service Representative
Many former apprentices have gone on to build long-term careers with Starbucks, thanks to the company’s emphasis on internal growth, training, and leadership development programs. Moreover, the skills acquired—communication, teamwork, customer engagement, and sales—are transferable and in high demand across industries such as hospitality, retail, tourism, and service management.
Learn about retail career pathways on Retailers Association of India (RAI).
Skill Development
To thrive as a Starbucks apprentice, it’s crucial to develop specific skills that form the foundation of customer service excellence.
Key skills to focus on:
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Customer Service: Practice active listening, empathy, and problem resolution.
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Communication: Engage customers confidently and clearly, both verbally and non-verbally.
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Teamwork: Collaborate effectively with peers, support team tasks, and maintain a cooperative attitude.
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Time Management: Balance responsibilities, maintain punctuality, and follow store schedules.
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Attention to Detail: Follow procedures for beverage preparation, cleanliness, and service standards.
Recommended resources for online learning:
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Skill India Portal for government-backed vocational training
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National Skill Development Corporation (NSDC) for job readiness programs
Interview Tips
Preparing for the apprentice interview at Starbucks involves demonstrating enthusiasm, cultural fit, and a willingness to learn. Here are a few common interview questions and how to approach them:
General interview preparation tips:
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Dress neatly and arrive on time
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Research Starbucks’ mission and values
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Show your communication and interpersonal skills
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Ask thoughtful questions about the training process and expectations
FAQs
Conclusion
The Apprentice position at Starbucks India is a fantastic opportunity for young individuals who want to kickstart their careers in a global, customer-focused organization. With structured training, real-world experience, and a clear growth path, this role equips you with the tools necessary for long-term success in the retail and hospitality industry.
Whether you’re aiming to become a future store leader or want to build foundational skills in customer service, this apprenticeship is a stepping stone to a rewarding career. Take the first step towards your professional journey by applying today and learning from one of the world’s most respected coffee brands. Visit Starbucks Careers to apply or learn more.
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